How a business can use social media to build customer relationships?

Always be authentic . Above all else, the key to building relationships with your customers on social media is authenticity. As long as you genuinely care about the feedback of the people who make it possible for your business to be a success, you should have no problem connecting with them on any platform.

Does Dell have social media?

Dell Technologies (@delltech) • Instagram profile.

How do you engage B2B customers on social media?

Companies should leverage social media networks to effectively market B2B on social media to showcase their brand's value through storytelling and relevant content . They should create content highlighting case studies, testimonials, and other forms of social proof to build trust with potential buyers.

What is the role of social media in customer relationship management?

It enhances your traditional CRM by listening for and with social media conversations, tracking new leads from a Tweet or Face book post and moving them into your sales funnel .

How can companies use social media to improve customer interaction?

Promote availability and response times : Communicate service hours and response expectations. Adding response times in your bio is a must if you don't have a 24/7 social media team. Implement monitoring tools: Track mentions, comments, and messages related to your brand.

How can social media be used to build relationships?

Benefits of Social Media You can connect with people who have similar interests who you might never meet otherwise . In romantic relationships, where couples are long-distance or have to travel often for work, it can help them feel like they are part of each other's day-to-day life, even when apart.

How do businesses use social media for customer service?

Social media for customer service is the process of offering customer support on social media channels, resolving client issues, providing self-help resources through updated FAQs and researching the digital customer journey to develop proactive changes.

How do businesses use social media to attract customers?

Posting pictures, videos, stories, and live videos that represent your brand and attract a relevant audience . Responding to comments, shares, and likes and monitoring your reputation. Following and engaging with followers, customers, and influencers to build a community around your brand.

Social Media for B2B: Should your interns own your customer relationships?

Marketing Campaign Claims/Disclaimers

†Screen simulated, subject to change. Feature availability and rollout timing varies by market and device.
15. Dell has the industry’s most comprehensive portfolio of multi-cloud-capable storage from a single vendor. Based on Dell analysis. February 2024.
16. The world’s most comprehensive storage portfolio with robust security. Based on Dell analysis of Primary, Unstructured, PBBA, and HCI segments, February 2024.

17.For supported system and requirements, please refer to ouruser guide(SupportAssistfor Home PCs version for personal use) oradministrator guide(SupportAssistforBusiness PCs version for PC fleet management) and select supported PCs. Proactive and predictive capabilities depend upon your active service plan and DellTechnologies business rules. For ProSupport Suite for PCs capabilities view ouradministrator guideand select Connect and manage capabilities and Dell service plans.For Premium Suite for PCs capabilities view theuser guideand selectSupportAssistcapabilities and Dell Services plans.

Pricing: The pricing available on this site is Dell’s pricing for online purchases only. No discounts apply to Dell’s online pricing other than the savings listed on this site. Any promotional savings listed on this site are referenced off of a previous online price for the same product. If you have contractual terms with Dell that refer to list pricing, please contact your Dell sales representative to obtain information about Dell’s list pricing.

Offer details: Offers subject to change, not combinable with all other offers, while supplies last. Dell may impose a purchase quantity limit (for example, 5 units per order). Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors. Dell Promo eGift Card: Receive Dell Promo eGift Card sent via email within 20 days. Expires 90 days from issuance. Resellers excluded.

PayPal: Subscription products are not eligible for Pay in 4

Trademarks: Dell Technologies, Dell and other trademarks are trademarks of Dell Inc. or its subsidiaries. Microsoft and Windows are US registered of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. AMD, and the AMD Arrow logo, and combinations thereof are trademarks of Advanced Micro Devices, Inc.. The NVIDIA logo, GeForce, GeForce RTX, GeForce RTX Super, GeForce GTX, GeForce GTX Super, GRID, SHIELD, Battery Boost, Reflex, DLSS, CUDA, FXAA, GameStream, G-SYNC, G-SYNC Ultimate, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. USB Type-C^® and USB-C^® are registered trademarks of USB Implementers Forum. Other trademarks may be trademarks of their respective owners.

*Rewards3% excludes taxes and shipping. Rewards expire on the 15th day of the fourth month following the month in which they were earned. The total amount of Rewards Points that can be earned each Dell fiscal quarter shall not exceed 200,000. (The Dell fiscal calendar begins in February.) Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain monitors, batteries and adapters and is available in Continental (except Alaska) U.S. only. Other exceptions and restrictions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See full program terms atdell.com/rewards.

^{^}DELL BUSINESS CREDIT (DBC):Offered to business customers by WebBank, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. The Total Minimum Payment Due is the greater of either $20 or 3% of the New Balance shown on the statement rounded up to the next dollar, plus all past due amounts. Dell and the Dell logo are trademarks of Dell Inc. In addition, Dell Rewards Members who open a new Dell Business Credit (DBC) account on or after7/1/2024 receive10,000 Dell Rewards Points as a bonus. These10,000 bonus rewards points are typically issued within 30 business days of the DBC open date.The bonus rewards offer is subject to change at any time without notice.

1. Returns The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnpolicy.

2. Expedited Delivery: Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

3. Onsite Service After Remote Diagnosis and Other Important Information:*On-site Service or Advanced Exchange Service after remote diagnosis: (a) On-site Service after remote diagnosis is determined by the online or phone technician, and may involve customer access to the inside of the system and multiple extended sessions. If the issue is covered by the Limited Hardware Warranty and cannot be resolved remotely, the technician and/or replacement part will be dispatched, usually in 1 or 2 business days, following the completion of the remote diagnosis. The customer must return the original hardware to Dell according to the rules specified. On-site service is provided by Dell Marketing L.P; Availability varies. Other conditions apply. (b) Advanced Exchange Service replaces hardware after remote diagnosis. The customer must return the original hardware to Dell according to the rules specified. Advanced Exchange Service is subject to country availability. (c) For complete details about On-site Service or Advanced Exchange Service, see dell.com/servicecontracts

4. Accidental Damage-Additional Information: Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return damaged unit to Dell. Limit of 1 qualified incident per contract year. For more information, consumers visit Accidental Damage Service Contract (Consumer) or commercial customers visit Accidental Damage Service Contract (Commercial).

5. PowerScale optimizes your workloads with up to 186PB per cluster.⁵Feel the flexibility of PowerScale. 9.5x more PB per cluster than Pure FlashBlade//S.⁵
⁵Based on Dell analysis, July 2023.

6. PowerStore intelligently automates with 5x better data density.⁶
PowerStore delivers 5x better data density than Pure FlashArray//X20.⁶
⁶Based on Dell internal analysis using publicly available specs in August 2023 comparing maximum effective capacity for PowerStore 1200 and FlashArray //X20. Assumes average 4:1 data reduction for PowerStore, 5:1 for Pure Storage. Actual results vary.

7. World’s broadest storage portfolio with comprehensive security features.⁷
⁷Based on Dell analysis of Primary, Unstructured, PBBA and HCI segments, April 2023.

10.An all-Dell IT environment is up to 22.4% cheaper with accessories versus a heterogenous Dell and Apple environment.¹⁰
¹⁰ Based on a Principled Technologies report commissioned by Dell Technologies, “Lower cost, more choice: The benefits of choosing all-Dell business laptops,” June 2023. Actual results may vary. Full Report

11.Dell offers more business laptop and mobile workstation models and form factors, more monitor models and more options to customize device configuration than Apple¹¹.
¹¹Based on a Principled Technologies report commissioned by Dell Technologies, “Lowercost, morechoice: The benefits of choosing all-Dell business laptops,” June 2023. Actual results may vary. Full Report

12. The CES Innovation Awards are based upon descriptive materials submitted to the judges. CTA did not verify the accuracy of any submission or of any claims made and did not test the item to which the award was given.

15. Based on Dell analysis, November 2022. Dell Optimizer is the AI-based optimization software for commercial PCs and MyDell is the AI-based optimization software for consumer and small business PCs. Dell Optimizer is not available in OptiPlex 3000 series, Latitude Chromebook Enterprise, and Linux-based devices.

Dell Pay Credit:

^A A soft inquiry is used to check your eligibility which will not affect your credit score.

^B Deferred Interest, Payment Required plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. If the single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement. Taxes and shipping are not included in the promotional plan minimum spend threshold. Refurbished and/or used purchases do not qualify for promotions. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of June 2024, terms for new Accounts: Purchase APR of 30.99%. Minimum interest charge is $2 in any billing period in which interest is due. Existing Account holders: See your credit account agreement for Account terms.

^CAccount must not be in default.

^D To join Dell Rewards, sign into your Dell Account (or create one) and select the box to join the Dell Rewards program. Your name and email is all you need to join. Offer will be received within 30 business days after Dell Pay Credit Account open date. This rewards program is provided by Dell and its terms may change at any time. For full Rewards Terms and Conditions, please see Dell.com/Rewards

^EUse coupon code:AWDP10. Coupon valid with select other offers. Limit of 5 units per order. Offer will not be re-issued if lost, stolen or destroyed or with return/refund of merchandise. The entire transaction amount after discount must be placed on the Dell Pay Credit Account. Offer limited to Alienware PCs $1,999+. Expires 08/05/2024 at 7AM CT.

Credit Account offers are subject to credit approval.
Dell Pay Credit Accounts are issued by Comenity Capital Bank.
Dell Pay Credit is for personal use only.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Social Media for B2B: Should your interns own your customer relationships? | Dell (2024)

FAQs

How a business can use social media to build customer relationships? ›