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FAQs
What is the Amazon Digital and Device Forum? ›
The forums provide help and technical support for Amazon devices, digital content, and services. Echo & Alexa. Fire TV. Fire Tablet. Luna.
What are Amazon forums? ›Welcome to the Amazon Community Forums! These forums provide a community-driven discussion space for help and technical support for Amazon devices such as Fire TV, Echo, and Kindle and digital services such as Prime Video, Amazon Music, and Kindle Books.
What is Amazon digital charge? ›This includes charges incurred through various digital items, including software, movies, apps, e-books, and subscription services like Kindle Unlimited, Amazon Prime, and Prime Video.
What are digital purchases from Amazon? ›Digital software and video games can be purchased on the Amazon website, app, or your mobile device's web browser. To buy a game or software download: Find the item you'd like to purchase. Open the detail page for that item and select Add to Cart.
How do I get rid of Amazon Digital? ›Follow these simple steps to cancel your Amazon Digital Services subscription
- Log in to your Amazon account.
- Click “Memberships and Subscriptions” and select “Manage Subscription”.
- Click on “Advanced Controls” to go to the main subscription page.
- You can cancel your subscription there.
The Amazon Prime Video is a subpart of Amazon Digital, sharing $119 annually if you wish to be an Amazon Prime member; however, if you want to access the prime videos monthly, make up your mind for $8.99/month.
How do I find out what Amazon is charging me for? ›The order summary in Your Account will show you the amount charged for each shipment, as well as the total charged per order.
Why am I being charged for Prime Video if I have Amazon Prime? ›Prime Video Channels do not form a part of your Prime subscription. They are additional, paid subscriptions that allow you to add the content you want from third-party premium networks and other streaming entertainment channels.
What is this charge on my credit card? ›Go online and try searching the merchant name exactly how it's recorded in your statement to see if you can identify who they are. This can help if the merchant name is abbreviated or if they're using the name of their parent company.
Why am i paying for Amazon digital downloads? ›The unknown charge is a digital service payment
If you purchased a digital service, such as a channel subscription in Prime Video or a Kindle Unlimited subscription, you are charged monthly. For more information on Prime Video charges, see Unknown Charges on Prime Video.
What is digital payment on Amazon? ›
Amazon Payment Services supports three popular digital wallets: Apple Pay, Masterpass, and Visa Checkout. Accepting payments via digital wallets offers two key benefits: Paying via a digital wallet is more convenient for your customers.
What is a digital purchase? ›Digital purchases are purchases for digital goods completed directly from within the app. Typically, these purchases are for additional content or premiums.
Why did Amazon restrict my account? ›Your account will be put on hold when an unusual payment activity is observed in your account. Amazon monitors activity on your account to keep your account and payment methods safe. When we notice unusual payment activity on your account, we temporarily place your account on hold.
How do I get to digital content and devices on Amazon? ›Go to Amazon on the web and sign in with your account details. Expand Account & Lists at the top and select Account. Scroll to Manage content and devices.
What is the 4.99 Amazon charge? ›Prime Supplemental Membership
The cost is $4.99–$14.99 per month for Prime members. Grubhub + Membership: Redeem a free one-year Grubhub+ membership by visiting amazon.com/grubhub. Grubhub+ includes unlimited $0 delivery fees on orders over $12 as well as exclusive perks and rewards like free food and order discounts.
These digital services and products include things such as the Amazon Drive, Amazon Prime Video, Kindle Unlimited service, educational apps, video games, music subscriptions, among others.
